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Electricity emergency

Gas emergency

Electricity

See below for natural gas

Connections and applications

Utility compliance form
Request for preliminary network advice
Request for service
Request for service marking
Special connection request
Supply abolishment
Application for miscellaneous electrical works
Application form - electricity network connection or alteration
Review of estate development plans and preparation of electrical master plans process guide
Request for preliminary network advice - Greenfield estate
Application for provision of electricity network infrastructure - Greenfield estate
Routine and minor connections process guide
Customer initiated works for commercial development connections process

Prices and charges

Evoenergy electricity schedule of charges 2017-18
Evoenergy electricity schedule of charges 2018-19 - Effective 1 July 2018
Connection service charges for major new connection enquiries and applications

Customer charter

Electricity customer charter

Contracts, offers and legal

Deemed standard connection contract
Model standing offer for basic connection services
Model standing offer basic connection services (Micro embedded generator)

Service and installation rules

Service and installation rules

Life support equipment

Life support equipment

Electrical safety

Electrical safety tips
Electrical safety rules The Blue Book

Natural gas

Connections and applications

Application for connection of detached residential premises
Connection of residential premises terms and conditions
Non-basic residential connection terms and conditions
Application for natural gas meter relocation
Natural gas meter relocation terms and conditions
Natural gas meter location guide
Application for meter/service upgrade or downgrade
Connection alteration (meter upgrade or downgrade) terms and conditions
Application for decommissioning and meter removal
Decommissioning and meter removal terms and conditions
Application for pulse output connection
Pulse output connection terms and conditions
Application for medium density/high rise connection
Medium density/high rise terms and conditions
Application for connection to new industrial or commercial development
Connection to new industrial or commercial development terms and conditions

Prices and charges

Gas network schedule of prices 2017-18
Gas network schedule of prices 2018-19 - Effective 1 July 2018

Customer charter

Gas customer charter

Contracts, offers and legal

Negotiation framework for negotiated contracts
Requirements for gas centralised hot water system

Service and installation rules

Service and installation rules

Natural gas safety

Natural gas safety tips

Other

Safety advice

Safety advice

Building near utility assets

Building near utility assets

Reports and Notices/Industry briefings

Reports and publications