Electricity
See below for natural gas
Connections and applications
Utility compliance form
Request for preliminary network advice
Request for service
Request for service marking
Special connection request
Supply abolishment
Application for miscellaneous electrical works
Application form - electricity network connection or alteration
Review of estate development plans and preparation of electrical master plans process guide
Request for preliminary network advice - Greenfield estate
Application for provision of electricity network infrastructure - Greenfield estate
Routine and minor connections process guide
Customer initiated works for commercial development connections process
Prices and charges
Evoenergy electricity schedule of charges 2019-20 - Effective 1 July 2019
Evoenergy electricity schedule of charges 2018-19
Evoenergy electricity schedule of charges 2017-18
Customer charter
Electricity Customer Charter – Hindi
Electricity Customer Charter – Italian
Electricity Customer Charter – Simplified Chinese
Electricity Customer Charter – Spanish
Electricity Customer Charter – Traditional Chinese
Electricity Customer Charter – Vietnamese
Contracts, offers and legal
Deemed standard connection contract
Model standing offer for basic connection services
Model standing offer basic connection services (Micro embedded generator)
Service and installation rules
Service and installation rules
Please note that Service and Installation Rules drawing 8913-213-06 has been updated and an additional POE drawing 8913-213-08 has been added.
Life support equipment
Electrical safety
Electrical safety tips
Low Voltage Testing Manual
Electrical safety rules
Natural gas
Connections and applications
Application for connection of detached residential premises
Connection of residential premises terms and conditions
Non-basic residential connection terms and conditions
Application for natural gas meter relocation
Natural gas meter relocation terms and conditions
Natural gas meter location guide
Application for meter/service upgrade or downgrade
Connection alteration (meter upgrade or downgrade) terms and conditions
Application for decommissioning and meter removal
Decommissioning and meter removal terms and conditions
Application for pulse output connection
Pulse output connection terms and conditions
Application for medium density/high rise connection
Medium density/high rise terms and conditions
Application for connection to new industrial or commercial development
Connection to new industrial or commercial development terms and conditions
Model standing offer for basic connection services – Gas
Prices and charges
Gas network schedule of prices 2019-20 - Effective 1 July 2019
Gas network schedule of prices 2018-19
Customer charter
Contracts, offers and legal
Negotiation framework for negotiated contracts
Requirements for gas centralised hot water system
Service and installation rules
Service and installation rules
Please note that Service and Installation Rules drawing 8913-213-06 has been updated and an additional POE drawing 8913-213-08 has been added.
Natural gas safety
Other
Safety advice
Designing near electrical assets
Designing near electrical assets