Basic connections are for residential, industrial, or commercial connection services under 70kVA.
You will need to contact your electricity retailer if a meter installation is required.
New connection or modify an existing connection
A modification includes an upgrade to three phase power, change of service type (such as overhead to underground), and temporary supply.
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Cost |
Connection charges and design fees are documented in the ‘Fee-based ancillary service charges’ section of our Schedule of electricity network charges. |
Cancellations & Rescheduling |
If customer requirements have not been completed, or you request a reschedule or cancellation within 3 business days of the proposed works date, a charge may be incurred. Payment of any charge, and submission of a new Basic Connection Application form, will be required prior to rescheduling of the works. To avoid this fee, please provide at least 3 business days’ notice by getting in touch with us on 13 23 86 or at networkservicing@evoenergy.com.au Any applicable fees must be paid before we can reschedule or proceed with your application. |
Connection offer |
Evoenergy has two basic connection service Model Standing Offers (MSO) – one for customers without micro-embedded generation, and one for customers with. You may choose to accept the appropriate MSO or elect to negotiate the terms and conditions of the connection. Accepting the terms and conditions of the relevant MSO without negotiation is referred to as an Expedited Connection. By checking the ‘Expedited Connection Request’ box on the Basic Connection Application form you are agreeing to the standard MSO for the connection. If you wish to negotiate the terms and conditions of the connection an email requesting this should be sent to network.connectionapplication@evoenergy.com.au. Evoenergy will then contact you to discuss the negotiation process. Choosing to negotiate terms and conditions will result in upfront negotiation fees, will likely see an increased timeframe for the connection, and may increase the connection cost. |
Disconnection
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Timeline |
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Cost |
Supply abolishment charges are documented in the ‘Fee-based ancillary service charges’ section of our Schedule of electricity network charges. |
Cancellations & Rescheduling |
If customer requirements have not been completed, or you request a reschedule or cancellation within 3 business days of the proposed works date, a charge may be incurred. Payment of any charge, and submission of a new Supply Abolishment form, will be required prior to rescheduling of the works. To avoid this fee, please provide at least 3 business days’ notice by getting in touch with us on 13 23 86 or at networkservicing@evoenergy.com.au Any applicable fees must be paid before we can reschedule or proceed with your application. |