13 10 93


13 19 09

No electricity?

Check our outage map to see if we are aware of the outage or if it is part of a planned interruption. You can also give us a call on 13 10 93.

If we’re aware of an electricity outage you may hear a pre-recorded message with more information about the outage when you call us. If you need more information stay on the line to speak with one of our Contact Centre team members. Please be patient during large outages as our Contact Centre can become very busy with calls. 

If other appliances in your home are working or it looks like your neighbours have power there may be a problem inside your home. You may need to check your trip switches or fuses.

See our tips for what to do during a power outage or learn what to do if you rely on life support equipment

Across Canberra there are currently 0 outages affecting 0 customers.

Restored planned outage
Active planned outage
Future planned outage
Cancelled planned outage
Restored unplanned outage
Active unplanned outage

You can download information about outages in CSV (comma-separated values) format. Some outages in the downloaded version may not appear on the map due to unavailable map data.

No natural gas?

Visit the Jemena outage page to see if you’re affected by a gas outage. If you live in the ACT, Queanbeyan, Nowra, Jerrabomberra, Bungendore, Boorowa, Goulburn, Yass or Young – you can also call the Evoenergy gas faults and emergencies line on 13 19 09.