Contact us


13 10 93


13 19 09

Emergencies faults and outages (24/7)

Electricity 13 10 93

Gas 13 19 09

General enquiries

Media enquiries

0414 515 359 


Visit us

Our reception desk team at our Greenway depot are available to assist you in person.

The team are available 9am - 3pm, weekdays at Corner Anketell & Oakden Streets, Greenway ACT 2900.

Contact us


We aim to offer you quality services when it comes to our networks – however if you do have a complaint relating to electricity or natural gas networks, such as wires, poles, gas pipes, supply outages, entry to land or site restoration or a related issue, you can contact us via:


Phone: 1300 030 383 (8am - 4pm, weekdays)

Post: Network Complaints, GPO Box 366, Canberra ACT 2601

For more information on how we handle complaints refer to our complaints handling procedure.


If you experience loss or damage to your property and believe it was because of an issue with your power supply or Evoenergy’s business activities, you may be eligible for compensation. Visit our make a claim page.


We recognise our exceptional employees through our Shooting Stars program, and we want to hear from you if you've had a positive interaction with our employees who have gone above and beyond in their duties. Send an email to with the employee(s) details and the reason(s) why you are nominating them.

Head office

40 Bunda Street
Canberra ACT 2601


Corner Anketell & Oakden Streets
Greenway ACT 2900


GPO Box 366
Canberra ACT 2601

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Language assistance

13 14 50 (24 hours)

Language assistance