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We comply with the Australian Energy Regulator’s (AER) ring-fencing guidelines to operate fairly in contestable markets. Ring-fencing refers to the separation of monopoly services and contestable services where a regulated business also offers services in a competitive market.

The purpose of the guidelines are to:

  • prevent network businesses from using regulated revenues to subsidise activities in unregulated markets
  • ensure network businesses treat their related businesses and third parties equally
  • provide relevant information to all commercial parties on equal basis to support competitive market outcomes
  • restrict access of other participants in contestable markets to the services provided by the network business, or providing access on less favourable terms to their related businesses.

Our information sharing protocol has more information if you need access to ring-fenced information. You can also email RingFencingEnquiries@evoenergy.com.au for more information.