Small commercial and industrial connection (100amps-3MVA)


13 10 93


13 19 09

For a new connection, a connection alteration, or a disconnection to a small commercial or industrial site, you will need to follow the process below.

  • Connection delays

    There is a delay of between 3-6 months for applications for developments and larger projects. The lead-time from our suppliers for items such as transformers has also increased to 10 months.

    To avoid these delays impacting your project, we recommend you let us know about your project as early as possible.

    We know the importance of providing timely connection services and are making changes to improve our processes.

New connection, alteration to an existing connection, or disconnection


We recommend you get in touch with us to discuss your connection before starting an application:

Receive connection advice

Note: not all applications will require this step. Get in touch with us if you’re unsure if this is required.

  1. Submit a request for preliminary network advice (PNA) to receive advice before submitting an application.
    • Maximum demand calculations and site plans must accompany all PNA applications.
  2. We will undertake initial design works to confirm the connection can proceed.

Apply for connection services

  1. Apply for an electricity network connection or alteration once you’re ready for a detailed electrical design.
    • Maximum demand calculations, site plans, single line diagrams, and consumer mains cable details must be provided at this stage.
    • A soil resistivity test report and site survey/geotechnical report is required where a substation is proposed within the block boundary.
  2. We will review your application and prepare a connection offer.
    • The connection offer will include the connection agreement, sketch plan of the works (including responsible parties), and the invoice.
  3. Once you accept the connection agreement through the execution of the contract and pay the invoice, we will schedule and complete the works.
    • Once we send you a connection offer, you will have 20 days to accept it. If you do not accept the offer – the connection won’t go ahead and the process may need to be restarted.
  • We will endeavour to respond to your request for advice or connection application within 65 business days.
  • The delivery of field works is dependent on your timelines and the complexity of the connection services

Our charging process for these connections is in our Connection Policy. The cost will vary depending on the type of connection.

Please note a PNA does not include a quote, only an application for connection includes this.


If you need to cancel prior to receiving an offer, please contact the Evoenergy Designer you have been liaising with for your connection.