Electricity emergency

Gas emergency

Working on or near the network

Our electricity networks surround our homes and workplaces, but more often than not, we forget they're there. It is important that we all remain conscious of safe practices when we're working on or near the energy networks to ensure the safety of ourselves, our friends and family, and our colleagues.

The safe work practices that relate to the electricity network in the ACT are detailed in the Electrical Safety Rules and must be adhered to at all times. Before you start work on or near the network you'll need to undertake a site check for overhead network conductors and also check with Dial Before You Dig for underground cables. If you intend to work on or near our network you must also ensure the company you work for is accredited with Evoenergy and you have the appropriate level of authorisation.

When we talk about 'worker safety', we're referring to all individuals and businesses that:

plant, trim vegetation or landscape near the electricity and gas network
dig or build or demolish near the electricity and gas network, or
interact directly with the electricity network.

Worker safety applies to everyone from home gardeners and renovators, to licenced electricians and property developers.

People working on or near the network must observe an appropriate safe approach distance when working, or operating vehicles or mobile plant. People working in the vicinity of the network must ensure their work is carried out in a safe manner and implement control measures to limit safety risk.

Authorisation and accreditation

Evoenergy has legal obligations under the Utilities (Technical Regulation) Act 2014 to ensure people are trained in our Electrical Safety Rules and that we maintain accurate records of every accredited company and authorised worker who works on or near our network.

From January 2020, companies wanting to work on or near the electricity network must be accredited with Evoenergy, and their workers must be authorised with Evoenergy before they commence work.

Company accreditation

From January 2020, there will be three simple steps required to gain company accreditation with Evoenergy:

  1. Complete and submit the company accreditation form.
  2. Wait for Evoenergy to assess the application and notify you of the outcome.
  3. Ensure your staff are authorised by Evoenergy before they start the work.

To complete you company accreditation, make sure you include the following documents in your application:

Certificate of Currency for Public Liability Insurance of not less than $20 million
Certificate of Currency for Worker's Compensation/Personal injury Insurance (owner/operator) that meets statutory requirements
A list of current Evoenergy authorised workers employed by the company with copies of their current and applicable competencies (must show completion and expiry date and units completed). Please refer to the Frequency of Assessment matrix on page 36 of the Electrical Safety Rules.
An appropriate Safety Plan and/or Health, Safety and Environment (HSE) Management Plan and/or high risk Safe Work Method Statement/s (SWMS)
Statutory declarations regarding the currency and maintenance of insurances and HSE plans.
A Modern Slavery Declaration.

If you're submitting a renewal application, you must supply current Evoenergy authorised workers employed by the company, including individual headshot photos against a plain coloured background in jpg format.

Submit an application for company accreditation

Worker authorisation

From January 2020, to gain authorisation to work on or near the network you will need to:

  1. Ensure your company is accredited with Evoenergy.
  2. Log into your company's Beakon* account (provided by Evoenergy) and submit relevant evidence of your qualifications currency and training for the type of work to be undertaken.
  3. Wait for Evoenergy to assess your application and notify you of the outcome.
  4. Receive your photo ID card and QR code from Evoenergy as proof of authorisation. Both of which you are required to carry on you at all times when working on or near the network.

Once you're authorised you'll need to:

  1. Submit your work plan to Evoenergy, explaining what work you want to do and when.
  2. Wait for Evoenergy to assess your work plan. Once approved, Evoenergy will assist with relevant support requirements such as scheduling an outage and providing you with permits and keys.
  3. Notify with Evoenergy just prior to starting work on the day and again once you have completed the work.

More information

From January 2020, it will be a requirement for all companies working on or near the network to be accredited with Evoenergy. If you have any questions about the process, please email

Loading power...