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Electricity emergency

Gas emergency

Our outages map includes information of all known reported and planned outages in the ACT.

Restored planned outage
Active planned outage
Future planned outage
Cancelled planned outage
Restored unplanned outage
Active unplanned outage

You can download information about outages in CSV (comma-separated values) format. There may be outages in the downloaded version that are not visible on the map due to unavailable map data.

Unplanned electricity outages can happen suddenly and without warning. If you experience an electrical emergency or fault in the ACT you should report it on 13 10 93. The best thing to do in these situations is be patient as unplanned outages may take a few hours to fix, however, there are still things you can do to prepare for an outage.

Disclaimer

Need to report an electrical emergency or fault in NSW?

For those who live in NSW and experience an electrical emergency or fault you should report it to your local network company.

Endeavour Energy supplies customers in the following postcodes 2535, 2538, 2539, 2540, 2541.

Endeavour Energy’s electricity outages page

To report an outage in these postcodes, call Endeavour Energy on 13 10 03.

Essential Energy supplies customers in the following postcodes 2536, 2537, 2545, 2546, 2548, 2549, 2550, 2551, 2580, 2581, 2582, 2583, 2584, 2585, 2586, 2587, 2594, 2611, 2618, 2619, 2620, 2621, 2622, 2623, 2624, 2625, 2626, 2627, 2628, 2629.

Essential Energy’s electricity outages page

To report an outage in these postcodes, call Essential Energy on 13 20 80.

Need to report a natural gas emergency or fault?

If you live in the ACT, Queanbeyan, Nowra, Jerrabomberra, Bungendore, Boorowa, Goulburn, Yass or Young, and experience a gas emergency or fault you should call our Gas Emergency number on 13 19 09.

Jemena gas outages page

All other NSW residents should report gas emergencies or faults to their local network company.

Report damage to us

If you see damaged Evoenergy infrastructure, please report it by calling 13 10 93. Damaged infrastructure includes powerlines and poles, substations, or trees that have fallen on them. Pinpointing exactly where the fault is lets us repair it and restore your electricity sooner. It’s also important to report any electricity supply interruptions like flickering lights or ‘brown outs’.

 

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