Electricity emergency

Gas emergency

Our outages map includes information of known reported and planned outages in the ACT.

We will be reviewing all our planned outages on a case-by-case basis for the next few months as we need to balance the need to maintain the safe and reliable operation of our network and how we minimise the impact to customers in response to COVID-19. Visit our dedicated COVID-19 page for more information. 

Restored planned outage
Active planned outage
Future planned outage
Cancelled planned outage
Restored unplanned outage
Active unplanned outage

You can download information about outages in CSV (comma-separated values) format. There may be outages in the downloaded version that are not visible on the map due to unavailable map data.

  • How to report an electricity outage in the ACT

    Unplanned electricity outages can happen suddenly and without warning. If you experience an electrical emergency or fault in the ACT you should report it on 13 10 93. The best thing to do in these situations is be patient as unplanned outages may take a few hours to fix, however, there are still things you can do to prepare for an outage.


  • How to report an electricity outage in NSW

    If you live in NSW and experience an electricity outage you should report it to your local network company.

    Endeavour Energy supplies customers in the following postcodes 2535, 2538, 2539, 2540, 2541. To report an outage in these postcodes, call Endeavour Energy on 13 10 03 or visit Endeavour Energy’s electricity outages page.

    Essential Energy supplies customers in the following postcodes 2536, 2537, 2545, 2546, 2548, 2549, 2550, 2551, 2580, 2581, 2582, 2583, 2584, 2585, 2586, 2587, 2594, 2611, 2618, 2619, 2620, 2621, 2622, 2623, 2624, 2625, 2626, 2627, 2628, 2629. To report an outage in these postcodes, call Essential Energy on 13 20 80 or visit Essential Energy’s electricity outages page.

  • How to report a natural gas outage or fault

    If you live in the ACT, Queanbeyan, Nowra, Jerrabomberra, Bungendore, Boorowa, Goulburn, Yass or Young, and experience a gas emergency or fault you should call our Gas Emergency number on 13 19 09 or visit Jemena gas outages page.

    All other NSW residents should report gas emergencies or faults to their local network company.

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