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Evoenergy launched a new DER Portal on 1 July 2021, and all Special Connection Requests and commissioning information must now be submitted through the portal. If you’re having issues creating an account or using the portal, please email

If you choose to install solar generation at your home or office a special connection request form will need to be submitted to Evoenergy by your installer. Your installation must comply with Evoenergy’s Service and Installation Rules.

Frequently Asked Questions

What happens to the electricity in my house?

During the day, when the sun is shining, your PV array is producing and supplying electricity into Evoenergy's distribution network. Your house is supplied from Evoenergy's distribution network during the day as well as at night when the sun is no longer shining. If you have signed up for "green energy" with your chosen retailer, then the percentage of your energy you have nominated to make ‘green’ is being accessed only from the renewable energy in the network (for example solar and wind power).

What are my maintenance responsibilities?

Like all electrical equipment, regular maintenance of your entire solar system is important. By ensuring regular routine maintenance is undertaken, you can ensure your solar panel system is safe for everyone living in the premises, along with electrical workers working on the distribution network.

You are required to have your installation tested every five years to check it remains safely connected to Evoenergy’s electricity network and Evoenergy will send you a reminder when this testing is due, however more regular and routine maintenance will also ensure your entire system performance is maintained. This will allow you to maximise savings on your power bills for many years. While Evoenergy is not responsible for the maintenance and servicing of your system, read our Solar Safety fact sheet for some general tips and information you may wish to consider.

Your installer or any licenced electrician can complete this testing. A copy of the current test form and the testing procedure are available.

What electricity tariffs can I participate in?

You can find the details of solar tariff arrangements by contacting your chosen electricity retailer.

ACT Government Premium Feed-in Tariff Scheme

The ACT Government Premium Feed-in Scheme closed to new applicants in 2011. If you live in a home with a solar system connected under this Scheme, please refer to our frequently asked questions for more information.

Where can I get more information?

For information about solar safety, read our solar safety fact sheet. For information about the premium solar feed-in tariff scheme, visit the ACT Government’s website. Listed below are some links to useful sites where you can get more information on domestic PV power generation.

Clean Energy Regulator
Clean Energy Council

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