Electricity emergency

Gas emergency

Natural Gas Safety


Natural gas is a versatile energy source, but we still need to be safe when using it.

A rotten egg smell is added to Natural Gas for easy detection. If you smell a gas leak, avoid using any source of ignition, if safe to do so turn off your gas supply, ventilate the area well and move outside.

Once you’re a safe distance away, call the gas and emergencies fault number on 13 19 09.

Please keep your gas meter clear of obstructions like bins and plants, it allows us to restore services to you safely and faster during unplanned outages.

When using gas, you should only use Australian certified appliances and ensure a licensed professional maintains them.

For more safety tips on Natural Gas, click here.


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