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Gas emergency

Every five years, we prepare a detailed plan about how we will operate, maintain, and invest in our gas network (ACT and Queanbeyan-Palerang) to meet the future needs of consumers. This gas access arrangement five-year plan is submitted to the Australian Energy Regulator (AER) for consideration and approval to determine how costs associated with the gas network are passed on to consumers.

Our current AER approved 2021–2026 five-year plan is for the period from 1 July 2021 to 30 June 2026 and is available on the AER’s website.

Planning for 2026–2031

Australia’s energy sector is entering a period of enormous change, and the ACT is leading the way. The ACT Government has set a target of net zero emissions by 2045. This includes a clear direction for the transition away from gas toward electricity over the next 20 years to 2045. While the NSW Government has not prevented new gas connections, it has set a target of net zero emissions by 2050.

This energy transition has never been done before. It brings with it risks and challenges for Evoenergy and our customers that need to be effectively managed so we can continue to provide safe and reliable gas services.

The 2026–2031 gas access arrangement review process for the period from 1 July 2026 to 30 June 2031 is underway. A carefully considered plan for our network, that considers and reflects long-term consumer interests, takes a while to develop. We’ve already begun planning and throughout this planning period we will be talking to our ACT and NSW consumers and other stakeholders to enable us to make informed decisions over the next five years through to 2045. 

 

Evoenergy’s 2026–31 access arrangement review regulatory timeline

Consumer and stakeholder engagement

Engagement on our five-year plan is an important opportunity to gain insights into how the energy transition may impact the community. We will seek to ensure we undertake genuine and transparent engagement with consumers.

  • A co-designed approach to engagement
    Energy Regulatory Advisory Panel

    Our approach to engagement on our five-year plan was collaborative and developed with advice and guidance from our independent five-member expert panel, the Energy Regulatory Advisory Panel (ERAP) established in December 2023. We held two co-design sessions with the ERAP in December 2023 and February 2024 focussing on the transition’s challenges and opportunities, and our engagement narrative, tools and channels, and scenarios.

    About our ERAP

    Members:

    • Dr Andrew Nance (ERAP Chair), Independent Consultant – The Energy Project
    • Wendy Russell, Research Fellow Battery Storage and Grid Integration Program – Australian National University
    • Katherine Lowe, Director – Axiom Economics
    • Louise Benjamin, Regulatory Consultant and Lecturer – College of Law NSW
    • Gavin Dufty, Executive Manager Policy and Research – St Vincent de Paul

    ERAP Operational Guidelines

    Meeting summaries

  • Our 2026–31 Engagement Strategy

    Our engagement strategy outlines the engagement we will undertake on our Reference Service Proposal and five-year plan to be submitted to the AER by 30 June 2024 and 30 June 2025 respectively. Our strategy builds on:

    • our overarching Stakeholder Engagement Strategy
    • previous regulatory review process experience
    • ongoing customer research
    • other gas distribution businesses’ experience
    • engagement guidelines and best practices.

    We consider this strategy to be a ‘living’ document that will change over time as we move through our engagement journey.

    View the current version of our 2026–2031 Engagement Strategy and a high-level summary of the strategy as of March 2024.

  • Community forum

    Our community forum will ensure we hear from our diverse community about the key topics that will inform our gas network access arrangement regulatory proposal for 2026–2031.

    The group of diverse community representatives will meet across six sessions between May and August 2024. During these sessions, we will hear customer views on how we can plan out a fair and equitable transition path for the future.

    Expressions of interest for our community forum closed on 5 April 2024. We will provide updates on the community forum and other engagement sessions as they progress.

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